Frequently Asked Questions
Everything you need to know about your vintage-inspired journey.
How do I determine the best size for me?
We provide a detailed size guide on every product page. Since our designs are vintage-inspired, we recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the most accurate fit.
What is your return policy for international orders?
We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international shipping can take 7-14 business days depending on the destination and customs processing.
Are your garments true vintage or reproductions?
Collectif Vintage specializes in high-quality vintage-inspired reproductions. We combine classic 1940s and 50s silhouettes with modern manufacturing techniques to ensure durability and a wide range of sizes.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Klarna for flexible payment options.
How should I care for my vintage-style clothing?
To preserve the life of your garments, we recommend following the specific care label instructions. Generally, cold hand washing or delicate machine cycles and air drying are best for maintaining fabric integrity and color.